Skip to main content
Hitachi Urban Investment strives to handle complaints and resolve disputes through the complaint resolution and mediation processes of the Financial Instruments Mediation Assistance Center (FINMAC), of which it is a member, thereby fulfilling its obligations under the amendments to the Financial Instruments and Exchange Act concerning complaint handling and dispute resolution.
Financial Instruments Mediation Assistance Center
Address: 2-1-13 Nihonbashi Kayabacho, Chuo-ku, Tokyo 103-0025
Tel.: 0120-64-5005 (toll free) (hours: M-F 9:00 am – 5:00 pm, excluding holidays)
If you have any questions or concerns, please contact the Hitachi Urban Investment Compliance Promotion Department (Tel. +81-3-3295-8977).