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Hitachi Urban Investment, Ltd.

Enacted on April 1, 2005
Revised on April 1, 2010
Tsukasa Hashiguchi
President and Chief Executive Officer
Hitachi Urban Investment, Ltd.

1. Background of Personal Information Protection Policy of Hitachi Urban Investment, Ltd.

Hitachi Urban Investment (gCompany,h gwe,h gus,h or gourh hereinafter) handles various information, including our technical information and information provided by customers, as we provide total solution for their residences, office spaces and life through the creator of comfortable spaces. With this in mind, we have strived to establish and fully enforce an information management system in order to respect the value of the said information.
Considering such background, we will attempt to create rules and establish a management system for the personal information protection in us, as well as to set a privacy policy and spread it among board members and employees. Moreover, we will take measures to make the privacy policy easily accessible to general public.
We will strive to protect personal information appropriately based on this policy.

2. Personal Information Protection Policy

  1. Establish rules for managing personal information protection and make continual improvements

    We will make sure that executive staff and workers recognize the importance of personal information protection, and will establish rules for personal information management to appropriately use and protect personal information and ensure that the management system is put in execution. These rules will be maintained and improved continually.

  2. Collect, use and provide personal information and forbid the use of such information for purposes other than the original intent

    While carefully considering the personal information is entrusted to us in our company activities, we will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following our rules for collecting, using or providing personal information. In addition, we will not use such information for purposes other than the original intent and will implement appropriate measures for it.

  3. Implement safety measures and correct problems

    To ensure the correctness and safety of personal information, in accordance with the rules for information security, we will implement various measures such as managing access to personal information, restricting the means for transporting personal information outside the company and preventing incorrect access from outside the company, and strive to prevent the leakage, loss or destruction of personal information. In addition, when any problems regarding safety measures are found, we will identify the cause to take corrective measures.

  4. Follow laws and norms

    We will follow the Japanese laws, guidelines and other norms for the handling of personal information. Also, we will conform our rules with personal information management to such laws, guidelines and other norms.

  5. Respect a person's rights regarding his or her personal information

    When a person makes a request to disclose, correct or delete his or her own personal information, seeks to prevent the use or provision of such information, or gives any complaints or requires consultation, we will respond with sincerity, respecting the person's rights related to that personal information.

3. Scope of Application

This document, "About Personal Information Protection", establishes the handling of all personal information by us in the company activities.

4. Activity of Personal Information Protection

We protects and manages the personal information by establishing a manager on a department basis with the greatest care and the best effort based on our "Privacy Policy". In this document, "Personal information" is the information below that can be used to identify specific persons.

  1. Information provided by person to us by entering in "Inquiry form" or other forms.
  2. Information provided by person to us through any method other than the above.

5. Handlig Policy of Personal Information - Collection/Usage Purpose and Provision to Third Party

  1. In relation to our main business activities for purchase and sale of properties, real estate brokerage and consulting services, building lease, management and maintenance of buildings/facilities, office planning and office services, we will collect and use personal information only to achieve each purpose. When we require a person to provide his/her personal information, we will clearly state the purpose of the use beforehand to obtain the consent of the person.
  2. We will not provide personal information to a third party without first obtaining the prior consent from the person, except the circumstances under certain conditions.
  3. When required to do so for business activities in which we are co-operating with our group companies, we may provide such group companies with personal information such as names, workplace or home addresses, telephone numbers, fax numbers, e-mail addresses, etc.

6. Request to Disclose Personal Information or Raising Complaints

When a person wants to request to disclose, correct, add, delete, stop usage, stop provision to a third party, or notify the purpose of usage of his/her personal information (hereinafter referred to as "disclose and so on") held by us, or wants to raise complaints, the person is requested to follow the predefined procedures to make such request.

7. Manager of Personal Information Protection

The contact information of our personal information protection manager is as follows;

General Manager,
Business Administration Division, Hitachi Urban Investment, Ltd.
Hitachi Kamakurabashi Building, 1-14 Uchikanda 1-Chome, Chiyoda-ku, Tokyo 101-0047, Japan
Tel.: +81-3-3295-8981 Fax +81-3-3293-2678

8. Other Important Matters

  1. Request to person about provision of personal information, acquisition of prior consent, and personal information protection
  2. Notification on handling of "About Personal Information Protection"
  3. Notes about usage of cookies and Web beacons
  4. When a person contacts us by telephone, the conversation may be recorded to aid accurate replies.
  5. There is news about our website handling personal information.

9. Contact Information

For inquiries about this document except the request to disclose and so on of personal information and the raising complaints, please contact us in the following way.

EContact by mail
Personal Information Protection Committee Administrative Office
Hitachi Urban Investment, Ltd.
Hitachi Kamakurabashi Building, 1-14 Uchikanda 1-Chome, Chiyoda-ku, Tokyo, 101-0047, Japan